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Frequently asked questions

What people ask us most before buying.

Are the jewels real gold?

Yes. We work with certified 10K and 14K gold. Pieces in the Others category clearly state when they are 18K gold plated.

How do I confirm my order?

When you finish the purchase, WhatsApp opens with your order summary. We confirm availability, shipping and payment method through that channel.

What payment methods do you accept?

Cash, Zelle, bank transfer, card via payment link and installment payments. You coordinate it with us on WhatsApp.

Do you ship nationwide?

Yes, with insured, trackable courier service. The cost is calculated by city and insured value, and we confirm it before payment.

Can I resize a ring?

Yes. Rings include one ring resizing within the first 30 days. Message us on WhatsApp to arrange it.

Do you offer custom engraving?

Some pieces can be engraved; note it in the order notes and we will confirm availability and cost on WhatsApp.

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